After-sales service refers to the ongoing support and assistance that a business provides to customers after they have purchased a product or service. It includes resolving customer complaints, offering technical support, providing maintenance services and addressing product issues or defects.

There are things beyond that too. In the case of real estate, that relationship continues with the various initiatives and inquiries that the dealers do from the customers. They keep the customers informed about everything related to the property and its management. A good real estate after-sale means saying ‘Thank You,’ ‘We care for you,’ or ‘Keep in touch. This automatically makes a customer happy, which in return, directly influences the business. You cannot ignore that good after-sales play a super important role in real estate.